An interesting report from official UK government researchers YouGov, The Costs of Traditional Filing (PDF link). Small and medium businesses in the UK together…
“waste an estimated £42 million each day locating paper documents. … [staff in an average firm] spend approx. 3 months a year looking for documents […] 87% of respondents spend up to 2 hours every day looking for documents”
Add to that the time untrained staff waste looking for things online, and there’s some serious business wastage going on. And I’d suspect that matters are the same in much of the public sector.